WebMailer Frequently Asked Questions
 

Q: I have installed WebMailer on our server. However, whenever I try to press the submit button on the form of either the one I created (http://www.abc.com/order.htm) or the default sample form (http://www.abc.com/samples/samples/mailer.htm ) I receive the same error
message as follows.

"Form Was Not Processed
Could not Create Temporary File!"

WebMailer is installed in the script/cgi-bin folder under the inetpub directory. The alias name is /WMPro. It has read and execute rights.  Why is it creating a temp file and what temp file is it trying to create?

A: This problem occurs because IIS does not have an appropriate TEMP path in
its environment. You'll notice that there is a WEBMLR.INI file in your WebMailerPro
directory. Edit that file and add/edit a line which says:

TEMP=C:\TEMP\

(or whatever your temp directory is)

Q: I can not get the TEMPLATE_DATABASE function to work. I know that my template location is configured correctly beause I have E-mail templates that work great. I have checked and rechecked spelling, and permissions. I have a DSN that points to an Access database that works great with other applications.
My geocel.log file gives these messages...

[03/31/99|09:01:28|00222.0] Could not open Database Template File:
.\GEOCEL\TEMPLATES\orderform.txt
A: You need to look at your WEBMLR.INI. Sometimes under IIS relative paths do not work at all. There is a setting in it that needs to be added called TEMPLATE_DIR. Add the following line to your WEBMLR.INI:

TEMPLATE_DIR = C:\TESTDIR\

Where TESTDIR is the actual path to your file. Then just make sure that:

TEMPLATE_DIR (INI) + TEMPLATE_DATABSE (HTML form) = The filename you're
looking for


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